Apple concedes new watch has connectivity glitch

0
821

Apple Inc conceded its latest smartwatch unveiled a week ago has problems with its most important feature: the ability to make phone calls and access data without an iPhone nearby.

Several prominent reviewers said Wednesday they could not recommend the device because of a wifi glitch that causes cellular connectivity problems.

Apple said the watch can experience LTE connectivity problems when it connects to open WiFi networks such as at a hotel or a coffee shop.

The company is “investigating a fix for a future software release,” Apple spokeswoman Amy Bessette told Reuters.

Many reviewers such as the New York Times praised the new features and gave generally positive assessments.

But other prominent publications, including the Wall Street Journal and The Verge, recommended against purchasing the new model because the LTE cellular data connectivity did not work as expected.

Apart from connection issues, some reviewers were disappointed with the drain on the watch’s battery while making calls. Apple had touted up to 18 hours of battery life but said the watch would get only one hour on a cellular phone call.

Apple also experienced hiccups with iOS 11, the new operating system the firm released Tuesday.

For business users, iOS 11’s Mail application had problems sending mail for Microsoft Exchange and Outlook.com mail accounts.

 

 

Source: News agencies